My 15 K propane Generac had been pretty much ignored since it was installed nine years ago. With hurricane season on the horizon I decided to get the thing serviced. I called Premium Power Systems and scheduled a visit. Bob (owner) visited my home and answered all my questions. He pointed out that my 15 K generator was capable of pushing the 5 ton Trane unit that heats & cools the majority of my home. When the generator was installed it was wired to power a 2 ton a c for the upstairs only. Stuart (Bob's preferred electrician) came to my home and very skillfully reconfigured the breaker boxes. Much to my relief, the 5 ton unit cranked right up. The actual servicing was performed by Nate, the technician. Nate checked everything from battery to transfer box and performed complete service that included changing air & oil filters, two spark plugs, oil change and various adjustments. My generator now purrs like a (somewhat loud) kitten. Lastly, I received a call from, Lynn, Office Mgr., to coordinate payment and check my satisfaction as a customer. Everyone in this company is polite and professional. I give them my highest recommendation.-Lou / St. Johns, FL
We enthusiastically recommend this company!
Having lost power numerous times after moving into this house, we decided it was time for a generator and contacted PPS. I don't know that we've ever had a purchase go more smoothly or professionally. Doug, Bob and Nate took care of everything including arranging for the propane gas and electrician. Everything was clearly explained to us and everything is working perfectly. These guys were professional, extremely competent, and fun!-Jacksonville, FL
The folks at Premier Power Systems are excellent!
We had Premier Power Systems install the generator for our house many years ago. Starting with the installation, and all the years since, we have found them to be excellent in their work and in the service they have provided. They are very competent and I trust their knowledge and skills without reservation. They are great to work with, always do what they say they will do, and their support after installation has been excellent. It has been a pleasure dealing with Premier and we highly recommend them to anyone considering a generator.-Bill / Yulee, FL
I moved to Callahan FL and after talking to some local people I learned that living in the country I'm a low priority for the Utilities to restore power compared to the big city. Bob at Premier Power Systems was more then helpful helping me decided on the best size generator for my household demands. And the install was beyond all expectations. From the generator placement to the clean install of the wiring to the transfer switch these guys know what they are doing! And their many years experience show in their workmanship. Thanks Premier Power team you have a customer for life.-Herbie / Callahan, FL
The staff at Premier Power Systems are always willing to answer any questions that I may have and always professional people. I can rest assured that I am taken great care of as a customer.-C. Macklin / Jascksonville, FL
Great service, communication. Always on time and friendly and knowledgeable.-Cheryl
Outstanding Service and Personnel
Great experience. PPS corrected a surging problem my generator had since it was installed. No other company was able to fix it. Prompt courteous service and a fair price. I signed up for the yearly maintenance plan with PPS as soon as they sent the paperwork.-Chuck / Colee Cove, FL
This dealer is fantastic!
We love our new generator. It was only a few days after we had it installed that it was put to good use. The power was out in the entire neighborhood but NOT at our house! Definitely money well spent. The guys that came out to install the generator were friendly and professional. Would recommend them for sure!-Green Cove Springs, FL
Our dealer is very responsive.
Our maintenance technician, Nate Miller, was excellent...Very professional. Even our dog loves him.-Ponte Vedra Beach, FL
EXACTLY what we needed!
y wife and I are retired and have a few health issues. Living in Florida means hurricanes and other violent storms are always a real possibility. With the storms come the risks of power outages and that can be a real threat to not only our comfort but our overall health too. We had a pair of portable generators but that meant constant maintenance and the need to store large amounts of gasoline and the need to fill the generators every few hours, electrical cords running through the house and other headaches. We needed a house generator. We were familiar with Generac and the quality of their products. Then we met the people at PREMIER POWER SYSTEMS and we knew we were going to get exactly what we needed. They gave us an honest evaluation of what our present and future needs might be. We had priced other systems through a large hardware chain and PPS gave us a tremendous price. They met every commitment they gave us and trained us well on the few things we needed to know. The system has performed perfectly. We have been more than 100% satisfied with the system and the service PPS has provided. I recommend this company highly to anyone in NE Florida who is looking for a generator. Tell them I sent you.-Chip / Yulee, FL